Andrew and his family conflict was in family conversation about his training as a drummer, and his friend felt jealous of his drum course when he told them how well he was doing on drum course. His family thought that Andrew would get a job in the studio and they thought he was working in a studio, but he said he was in training for a country competition. When I observed in the video that the conflict management style they use was they were joking a little joking, and asking each other while they were smiling.
I think that a group should use humor in order to manage the conflict situation because humor can make a group feel fresh, and the group can enjoy it even though they could feel uncomfortable with the problems. They could forget complex problems, then start thinking about the solution slowly. Therefore, humor can make our mind peace to think about the solution.
I would recommend that they use an appreciation and honoring style of family communication rather than asking how they were spending their day because appreciation and honor are the keys of motivation for doing things. They have to appreciate Andrew for his performance even though they cannot see the result from his training.
When Andrew’s family honored his progress on the course before show time in the national ben, he could feel motivated to work and practice hard in order to get involved and select him to play in the national ben’s competition. For instance, his family should tell him that we are proud of you. You are doing great on your performance, and tell him that he has to show up in every practice in the studio.